About the Position

We are searching for a Customer Success Representative to build on the already stellar custom-centric process. Since launching our marketplace, over 40% of our customers are leaving positive Google/Facebook reviews. Over 85% of our customers have referred us to someone else! The Customer Success Representative will have the opportunity to come alongside sellers and walk them through our process. The CSR will stand ready to assist sellers with questions or concerns as they sell their vehicle.

About Carmigo

If you are looking to make an impact on a company that is focused on disrupting an industry then you will love Carmigo. Carmigo is a fresh, new vehicle marketplace connecting individuals with dealerships in a transparent auction. Carmigo is young and energetic in our pursuit to change the way vehicles are sold. But don’t take our word for it – check out our reviews on Google. We are building a team that thrives in a fast paced environment, gets excited about dramatic growth and takes pride in their effort. Carmigo has exciting dreams, but those dreams can only be realized through the collective effort of our team.

What you will do

• Interact directly with sellers via phone, text, chat and email Educate sellers on our process
• Manage sales flow inside Customer Relationship Management tool
• Encourage referrals by using the Carmigo Referral Program
• Ability to adapt to new challenges

• Interact directly with sellers via phone, text, chat and email Educate sellers on our process
• Manage sales flow inside Customer Relationship Management tool
• Encourage referrals by using the Carmigo Referral Program
• Ability to adapt to new challenges

What your experience looks like

• 1+ year experience in customer service department
• Desire to interact with customers
• Sales and customer focused, with an organized and systematic approach to the work
• CRM experience preferred
• Ability to thrive in a fast paced environment
• Intellectual curiosity and not afraid to think big

What we can offer in return

• Competitive Salary + Shares
• Opportunity to be an early employee with a company with big dreams
• Medical, dental & vision insurance
• A company culture that encourages intellectual curiosity by offering opportunities to expand your knowledge

Hiring is contingent on a satisfactory background check as permitted by law. Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment. Carmigo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.