Corporate Collections Specialist
Zavation
Flowood, MS, USA
Posted on Sep 3, 2025
A Corporate Collections Specialist role is integral to our accounting department, ensuring a robust collections process. The position will have a strong background in collections, excellent communication skills, and a commitment to maintaining high ethical standards.
Responsibilities:
Requirements:
Responsibilities:
- Contacting customers/clients and implementing strategies to collect overdue payments while maintaining a professional relationship.
- Monitoring and managing assigned accounts to identify outstanding debts, updating account status and database regularly.
- Negotiating approved payment plans and settlements with customers/clients.
- Keeping accurate records and documentation of collection activities, payments received, and account statuses.
- Strong written and verbal communication skills are necessary for dealing with clients and internal teams.
- Ability to collaborate with Sales and customer service to align receivable collection processes and expectations.
- Providing excellent customer service and resolving disputes or queries related to billing.
- Ensuring compliance with company collection policy.
- Preparing and submitting collection reports to managers.
Requirements:
- High school diploma or GED is required.
- Minimum of 5 plus years of experience in corporate collections, credit analysis, or a similar role.
- Proficiency in using Microsoft Office Suite, and other relevant computer skills.
- Ability to solve problems and negotiate solutions effectively.
- Ability to work collaboratively with other departments, such as sales, customer service, and accounting, to ensure effective collection processes.
- Strong organizational and time management skills to handle multiple accounts and tasks efficiently.