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Chief Information Officer

NASA

NASA

Software Engineering
Posted on Tuesday, July 9, 2024

Summary

Serves as Goddard Space Flight Center (GSFC) and Headquarters (HQ) Chief Information Officer (CIO) managing Information Technology (IT) Programs (Mission Programs and Institutional) in compliance with federal and agency statutes, regulations, policies, and procedures. Serves as a member of the Agency CIO Leadership and is accountable to the Center Director for IT operations at GSFC and HQ. Provides IT services to multiple NASA satellite locations. Occasional travel to Headquarters is expected.

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Overview

  • Accepting applications
  • Open & closing dates

    07/09/2024 to 07/30/2024

  • Salary

    $205,236 - $211,583 per year

  • Pay scale & grade

    ES 00

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    Location

    1 vacancy in the following location:

  • Remote job

    No

  • Telework eligible

    Yes—as determined by the agency policy.

  • Travel Required

    Occasional travel - You may be expected to travel for this position.

  • Relocation expenses reimbursed

    Yes—NASA may consider reimbursement of relocation expenses based on Agency discretion and/or organizational needs; relocation expense reimbursement is not guaranteed.

  • Appointment type

    Permanent

  • Work schedule

    Full-time

  • Service

    Senior Executive

  • Promotion potential

    None

  • Job family (Series)

    2210 Information Technology Management

  • Supervisory status

    Yes

  • Security clearance

    Sensitive Compartmented Information

  • Drug test

    Yes

  • Position sensitivity and risk

    Special-Sensitive (SS)/High Risk

  • Trust determination process

    National security


  • Announcement number

    GSFC-24-ES-12455463

  • Control number

    798803900

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Duties

The Chief Information Officer, Goddard Space Flight Center and Headquarters:

  • Provides IT services to multiple NASA satellite locations, such as: NASA Headquarters, Goddard Space Flight Center, Columbia Scientific Balloon Facility, NASA's Goddard Institute for Space Studies, NASA's Katherine Johnson Independent Verification & Validation Facility, and other sites.
  • Serves as a member of Office of Chief Information Officer (OCIO) senior leadership, defining objectives, frameworks, and metrics for IT strategic planning process and establishing ownership and timelines for associated planning steps. Collaborates with center and local mission leadership to inform and implement the NASA IT strategy. Collaborates with agency-level offices to provide input and implementation of agency architectural roadmaps and compliance standards, digital and data transformation activities, as well as addressing center-specific customer requirements. Engages Center leadership and customers to communicate and coordinate enterprise IT changes that underpin success in service delivery, while enabling mission success.
  • Advises and partners with stakeholders on new technologies to enable the mission. This includes facilitating continuous alignment of project investments and initiatives with a business strategy based on mission needs, resource capacity constraints, risk exposure, and interdependencies. Identifies and develops partnerships and acquisition opportunities to launch and distribute new cross-cutting digital products and services. Collaborates and works with Agency OCIO and center stakeholders to identify service improvement and innovation opportunities as well as ensuring customer requirements are incorporated into OCIO service roadmaps.
  • Oversees the Center OCIO organization to meet strategic planning, budget management, communication, and functional coordination goals. Collaborates with the OCIO and other Center executives to define investment and coordination mechanisms for cross-cutting digital product development capabilities and identify shared resources to improve synergies and cost-efficiency. Monitors service and product delivery to ensure customer requirements are satisfied effectively. Maintains a local strategy to communicate and coordinate service changes with customers.
  • Contributes to OCIO goals for talent development, retention, diversity, and inclusion. This includes overseeing a strategic Center workforce plan development and implementation to maximize the current and future workforce's effectiveness in support of agency and OCIO strategic business priorities, including analyzing trends and business strategy to forecast critical skills, emerging skills, and resource gaps. Develops IT leaders building strategic partnerships with internal and external stakeholders to enable digital transformation. Oversees planning and implementation of IT management training initiatives, IT skills analysis, and job description updates. Leads the Center OCIO team along with the associated procurement and travel budget.
  • Fosters and continually drives a culture of engagement, diversity, inclusiveness, excellence, and innovation within and outside of the organization and NASA. Champions the Agency's commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA) and creates an environment and culture that promotes and enables the Agency's commitment to safety, inclusion, integrity, teamwork, and excellence.
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Requirements

Conditions of Employment

  • The individual selected will be required to file an 'Executive Branch Personnel Financial Disclosure Report' (OGE-278) in accordance with the Ethics in Government Act of 1978.
  • Initial Senior Executive Service (SES) Career appointee is subject to a one-year probationary period.
  • Successful completion of a background investigation commensurate with the risk and sensitivity level of the position.
  • Successful completion of pre-employment and random drug testing may be required.
  • Must meet qualifications requirements by the closing date of this announcement.

Qualifications

You must have the skill and ability to perform the duties described above as demonstrated by progressively responsible supervisory/leadership experience, normally obtained over several years by serving in positions at the GS-15 level or equivalent.

Your application package must be in your own words. Experience statements copied from a position description, vacancy announcement, or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

To meet the minimum qualification requirements for this position, you MUST address each Executive Core Qualification (ECQ) and Mandatory Technical Qualification (MTQ) separately. If you fail to do so, your application will be rated ineligible. We recommend you provide two (2) examples of relevant experience for each ECQ. Responses to ALL ECQs must not exceed ten (10) pages; MTQ responses must not exceed one (1) page per MTQ. Please include your full name on all documents submitted.

If you are currently serving under a career SES appointment, are eligible for reinstatement into the SES (this means you were previously employed as a Career SES employee and you successfully completed a one-year probationary period), or have successfully completed a SES Candidate Development Program and been certified by Office of Personnel Management (OPM) you MUST submit a resume and in a separate document address the MTQs. Any ECQs submitted will not be considered. Your resume must clearly state that you are a current career SES, eligible for reinstatement, or SES CDP certified and year of certification.

When preparing your responses to the ECQs and MTQs, you are encouraged to follow the Challenge, Context, Action, and Result model outlined in the OPM's Guide to Senior Executive Service Qualification. For a sample template on how to format your ECQ narrative visit NASA's Executive Leadership Opportunities.

EXECUTIVE CORE QUALIFICATIONS:

ECQ 1 - Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2 - Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

ECQ 3 - Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4 - Business Acumen: The ability to manage human, financial, and information resources strategically.

ECQ 5 - Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.


MANDATORY TECHNICAL QUALIFICATIONS:

MTQ 1- Demonstrated experience in leading an information technology (IT) services organization to deliver a broad array of IT products and services to customers/stakeholders. This includes experience in developing, implementing, and executing cohesive IT strategic and tactical plans, performance, and accountability.

MTQ 2- Demonstrated experience in the development, implementation, and management of IT strategies and initiatives to adopt new IT solutions and meet evolving business requirements.

Education

No Educational Requirement.

Additional information

Must be able to obtain and maintain a Top Secret/Sensitive Compartmented Information security clearance.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All qualifications requirements must be met by the closing date of the announcement. You will be evaluated based on how well you meet the qualifications above.

We will review your resume and required documents to ensure you meet the basic qualification requirements. If you meet the basic qualification requirements, your application will be evaluated based on your narrative statements addressing the ECQs and MTQs. Your application may then be referred to and evaluated by an Executive Resources Panel (ERP) and will be placed in one of the following categories: Not Qualified, Qualified, or Highly-qualified. Candidates may receive an interview and/or be asked to provide a list of references. The ERP will make a recommendation to the appropriate approving authority.

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Required Documents

You must provide a complete application package. If you do not provide all required information, you will not be considered for this position. Only provide the following:

1. Resume showing relevant work experience (start/end dates stated in month/year, description of duties), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry. Limit your resume to 10 pages. If more than 10 pages are submitted, only the first 10 pages will be reviewed to determine your eligibility/qualifications.

2. Executive Core Qualifications narrative responses, if applicable. Limit your response to 10 pages. If more than 10 pages are submitted, only the first 10 pages will be reviewed to determine your eligibility/qualifications.

3. Mandatory Technical Qualifications narrative responses. Limit your response to 1 page per MTQ. If more than 1 page per MTQ is submitted, only the first pages for each MTQ will be reviewed to determine your eligibility/qualifications.

You may be asked to provide additional documentation to support your eligibility and the information provided in your application package. For example, we may request transcripts, SF-50s, SES Candidate Development Program certificate, etc. Therefore, we encourage you to have these documents prepared and ready when requested by the agency. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.

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How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.

A complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.

  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

NASA's online application process provides step by step guidance to ensure you provide all needed information. If you are unable to apply online, please contact Agency-Executive-Staffing@mail.nasa.gov for assistance. Faxed, emailed, and/or mailed application materials will not be accepted for this announcement.

NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.
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Agency contact information

NASA Executive Staffing
Address
Goddard Space Flight Center
8800 Greenbelt Rd
Greenbelt, MD 20771
US
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Next steps

Although you may or may not be contacted during the selection process, we will always advise you about the outcome of the announcement. If you have questions, please feel free to contact NASA Executive Staffing at Agency-Executive-Staffing@mail.nasa.gov.

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