Business Intelligence Analyst I, II, III, Senior
C Spire Wireless
Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.
Summary:
“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.As a Business Intelligence Analyst, you will work with and support the growing organizational demand for high-quality data, analytics, insights, and visualizations. You will analyze complex data sets, develop dashboards, design reports, and generate datasets that help address business challenges and drive better decision-making across the enterprise.
This position is available as Business Intelligence Analyst I, Business Intelligence Analyst II, Business Intelligence Analyst III, and Senior Business Intelligence Analyst, depending on experience.
Responsibilities:
What You Will Do
In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.
Build a connection between business and technical teams to develop insight that drives better decisions.
Support internal customers with a variety of complex queries and analytical tasks.
Integrate data from multiple sources to create unified, accurate datasets.
Work closely with internal customers to provide analysis support, guidance, and instruction.
Support and collaborate with cross-functional teams on analytical initiatives.
Test complex queries and audit data extracts to ensure accuracy and alignment with requirements.
Comply with defined policies, including scope definition, coding and query standards, QA processes, and data verification policies.
Perform additional duties as assigned.
This position is an exceptional introduction to analytics and business intelligence at scale, with broad opportunities to grow your technical and business expertise.
Qualifications:
What You Will Bring
As a C Spire team member, you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external customer experience. To support our Business Intelligence team, you will have an unapologetic passion for innovation, problem-solving, and continuous improvement.
In addition to that, we require:
Baccalaureate degree in Business Administration, Computer Science, Economics, Engineering, Information Systems, Mathematics, Statistics, or equivalent experience.
Ability to use software tools to gather, extract, and analyze data.
Excellent oral and written communication skills, with the ability to communicate clearly and succinctly.
Strong organization and presentation skills.
Excellent planning and execution with attention to detail; ability to handle multiple projects simultaneously.
Ability to perform effectively in a fast-paced environment.
Experience using SQL.
Ability to work as part of a team.
Understanding of business terms, business processes, and data systems.
Ability to perform statistical analysis in Excel or similar tools.
For positions at level II, we require:
Work experience using data extraction tools, analytics software, or statistical tools.
Ability to perform semi-complex data analysis.
Demonstrated ability to work effectively on a team.
Ability to understand both front-end and back-end data environments.
Proven capability to work independently with creativity, ownership, and accountability.
For positions at level III, we require:
Three or more years of direct experience using analytics software.
Fluency with data extraction tools.
Demonstrated ability to work effectively on a team and lead when needed.
Excellent judgment in presenting data and insights.
Ability to perform advanced analysis and advise internal customers using results.
Strong commercial awareness and understanding of how data impacts business success.
Ability to design and build algorithms, reports, and dashboards that meet business requirements.
Proven track record of independent problem-solving, ownership, and accountability.
For Senior Business Intelligence Analyst, we require:
Five or more years of direct experience using analytics software.
Fluency with data extraction tools and advanced analytical techniques.
Effective team leadership and strong collaboration skills.
Recognized subject-matter expertise among peers and customers.
Extensive knowledge of business operations and systems.
Ability to perform complex analysis and advise leadership using insights.
Expert judgment in presenting data and information.
Experience collecting and documenting requirements for data analysis, algorithms, and dashboards.
Ability to develop detailed analytics products that meet or exceed business requirements.
Demonstrated ability to work independently with creativity, ownership, and accountability.
We will give special consideration to candidates who have:
PhD or Master’s degree in a related field.
High proficiency using SQL.
Skill with reporting and visualization platforms.
Experience using R, Stata, SPSS, or similar statistical tools.
Knowledge of Python or programming languages used for analytics.
Experience building machine learning models.
At least two years of relevant technical experience or four years of related experience.
What You Will Gain
A great workplace needs more than excellent health coverage—though we provide that and more. We make sure working at C Spire is the best career experience around. Forbes has previously named us one of America’s Best Midsize Employers.
For our full-time employees we offer:
Competitive Compensation Package
Blue Cross Blue Shield Health Insurance
•401k Match
Tuition Assistance Programs
Complimentary Wireless Service & Device*
Teladoc Telemedicine
WellBeacon Wellness Program
Paid Talent Referral Opportunities
Physical Requirements / Working Conditions
Must be able to sit for long periods of time and use a computer keyboard and mouse while viewing a computer screen. Must be willing to work a flexible schedule, which may include occasional after-hours and weekend work.
Complimentary wireless service and device available to team members in our wireless footprint.
If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.