The Patient Financial Service Specialist will perform daily tasks including: verification of patient eligibility, benefits, and accumulations; ABN completion; verification if CPT codes require authorization, predetermination or PCP referral; referring single case agreements to the hospital CBO; creating patient estimates; updating patient demographics, and taking payments.

Available Shifts: 8:00AM-5:00PM Arizona Time, 9:30AM-6:00PM Pacific Time, 8:00AM-5:00PM Hawaii time

Why join our team?

• Structured career development our team of industry experts are here to support and work with you to explore your learning potential and career goals
• 9 Company Paid Holidays
• Company Paid Parental Leave
• Earned Time Off (3 weeks)
• Comprehensive Benefits Program (Medical, Dental and Vision Insurance)
• Company Paid Life and AD&D Insurance
• Company Paid Short-Term Disability Insurance
• Voluntary Long-Term Disability, Accident insurance, ID Theft Insurance, Flexible Spending or Healthcare Savings Account
• 401K Retirement Plan with competitive employer match

Minimum Requirements:

Education/Experience/Certification Requirements

• Excellent communication (written and oral) and interpersonal skills.
• Strong organizational, multi-tasking, and time-management skills.
• Must be detail oriented and able to follow through on issues to resolution.
• Must be able to act both independently and as a team member.
• Minimum of two years’ experience in insurance billing.
• Effective interpersonal and management skills
• Knowledge of and adherence to regulations set by HIPAA
• Knowledge and skills necessary to meet individual needs based on physical, psycho-social, educational, safety and other criteria appropriate for each individual patient
• Organizational and prioritization skills and ability to use time effectively
• Effective written and verbal communication skills
• Proficient computer skills
• Must be able to work in a seated position for extended periods of time
• Must be able to focus on and read a computer screen for prolonged periods
• Flexibility to handle a workload that fluctuates and grows with time

Preferred Qualifications:

• Associates or bachelor degree
• Experience with Meditech
• Initiating prior authorizations if required