Description: The Claims Support Specialist is responsible for providing ongoing support to our customers related to the TruBridge RCM CORE modules. This includes, but is not limited to: Claims Management, Claims Submission and Scrubbing, and Remittance Management. Responsibilities include working with clients to troubleshoot issues, analyze payer issues, and providing support related to the RCM modules.

Responsibilities:

• Assist customers with ongoing support, troubleshooting issues, and training related to the TruBridge RCM software.
• Analyze payer claim and remittance data
• Utilize the TruBridge RCM software functionalities to help clients achieve desired outcomes
• Works directly with customers to resolve support cases.

Qualifications:

• Excellent Communication (written and oral) and interpersonal skills
• Must be detailed oriented and able to work issues to resolution
• Must be able to work independently and as a team member in a fast-paced environment while managing multiple priorities
• Strong Microsoft Office Skills
• Understanding of healthcare billing

Why Join Our Team:

• Work remotely with a work/life balance approach
• Robust benefits offering, including 401(k)
• Generous time off allotments
• 10 paid holidays annually
• Employer-paid short term disability and life insurance
• Paid Parental Leave