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Billing and Posting Resolution Provider

American HealthTech

American HealthTech

United States · Remote
Posted on Thursday, June 13, 2024

The Billing and Posting Resolution Provider is responsible for providing TruBridge services to customers. This includes coordinating the day to day activities of a hospital's or clinic’s business office such as patient billing and collection, third-party payer relations, and/or preparation of insurance claims.

Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:

  • Coordinates business office functions and personnel that may include, but is not limited to patient billing, credit and collections, and data entry.
  • Recommends new processes and changes in current processes.
  • Implements controls to ensure appropriate submission, billing and credit and collections are kept in accordance with established procedures
  • Implements appropriate procedures for follow-up on third party approvals, billing, and collection of overdue accounts
  • Ensures that accurate and timely billing is being done by staff members in accordance with established procedures and third-party requirements
  • Responsible for consistently meeting production and quality assurance standards
  • Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer
  • Updates job knowledge by participating in company offered education opportunities
  • Protects customer information by keeping all information confidential
  • Processes miscellaneous paperwork
  • Ability to work with high profile customers with difficult processes
  • May regularly be asked to help with team projects
  • Responsible for assisting manager in the management of employees which would include coaching, training and performing necessary disciplinary actions including following up on action plans for their employees.
  • Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer
  • Ensures employee compliance with dress code, attendance and other company policies.
  • Processes miscellaneous paperwork and performs other administrative duties as assigned.
  • As a Billing Coordinator you will also need to:
    • Must be agile and able to easily shift between tasks
    • Assist with backlog billing projects, such as advanced claim resolution
    • Assist with new contract implementation
    • Review claims to ensure edits are setup correctly
    • Fill in as a Biller where needed

Minimum Requirements:

Education/Experience/Certification Requirements

  • At least 5 years hospital billing experience, can include time outside of TruBridge
  • Excellent communication (written and oral) and interpersonal skills.
  • Strong organizational, multi-tasking, and time-management skills.
  • Must be detail oriented and able to follow through on issues to resolution.
  • Must be able to act both independently and as a team member.
  • High School Diploma or equivalent combination of education and relevant experience needed.
  • 1+ years’ experience
  • Excellent critical thinking, organizational, and time management sills with a strong attention to detail, accuracy, and follow through

Why join our team?

  • Work remotely with a work/life balance approach
  • Robust benefits offering, including 401(k)
  • Generous time off allotments
  • 10 paid holidays annually
  • Employer-paid short term disability and life insurance
  • Paid Parental Leave