Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS’ Infrastructure Supply Chain (AIS) organization works to deliver solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!

AWS Infrastructure is looking for a talented and
driven Site Leader for a Reverse Logistics operation with demonstrated experience leading teams and driving innovation. The mission of AWS Reverse Logistics is to manage and scale Information Technology Asset Disposition (ITAD) services for Used Electronics and Electronic Equipment (UEEE) through secure and environmentally sustainable practices supporting asset recovery while safeguarding customer data and Amazon intellectual property.

This role is responsible for leading a new site launch and building out the hiring strategy and execution of new innovations along with on-going operations management of the next generation Reverse Logistics for Amazon Web Services. This role will also provide operational partnership with internal teams and vendors who are critical to the successful decommissioning of retired hardware. Achieving such aspirational goals will require this individual to insist on the highest standards, develop and iterate on new processes and capabilities, and drive continuous improvement activities both internally and externally. All while exceeding the AWS safety and security requirements. Reverse Logistics is critical to protecting AWS and its customers, while freeing up DC capacity and driving maximum reuse for sustainability and financial benefits. This is a new organization and requires a strong thought leader to support the scaling challenges.

This role requires someone who is able to navigate ambiguity while using good operational and business judgement to support and execute operational process improvement. This role is a unique blend of Business and Operations Integration activities to re-invent the facilities related storage and workflow processes. While also requiring a high-level of cross functional partnership and talent development to support the scaling of operations to current and future business growth. The ideal candidate will have a strong operations background that enables them to effectively manage a complex range of sometime unpredictable inputs.
This role will have a higher amount of travel expectations within the first 6 months of the role for pre-launch activities and process training in current locations.

Key job responsibilities
- Working closely with internal teams and vendors to ensure roadblocks are removed to meet operational goals.
- Hiring and developing an exempt and non-exempt workforce workforce to meet business goals.
- Attainment of organizational performance goals and objectives relating to safety, security, scaling, and efficiency.

- Cross-functional collaboration across multiple business teams, Operations, Commercials, Program Management and Finance leadership.

- Coordination of facilities related program management tasks to meet deliverables.

- Thought leadership on integration of new products/services and associated physical workflow processes to match.

- Document writing and presentations on key initiatives used to influence necessary business actions benefiting the site.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.